FAQs
It costs us over €10 to pack and send you the beers, safely and quickly. Free delivery becomes impossible to absorb when we are shipping less than a full case.
We can apply a month’s holiday included if needed– because sometimes everyone needs a break from their Clann.
You can cancel at any time in the my account section on thewhitehag.com
We will be selecting beers from across the range including new beers, collaborations and guest beers. This is designed to broaden your knowledge and let you taste and explore new beers. If you are wary of new styles (or just know what you like!) it may suit to opt for Core Clann.
Yes. Absolutely. They will love you for it. And years from now, they’ll look back fondly on the gift. You sign up as the payee, and input their details as the recipient.
You’re not alone. Even at the brewery, we try to limit our alcohol intake at certain times of the year. We intend to include a non alcohol beer in the January, box but a full non-alc box is very unlikely. It might be a good time to take your months holiday.
All payments are taken on the 2nd of the month, no matter when you sign up. If you sign up after the 2nd, you won’t receive a box until the following month.
We’ll aim to ship it on the next working day after the 2nd of the month, unless there’s a special beer we’re waiting for, and we’ll tell you by email about that.
Yes, just log into your account, in the main menu, and follow the instructions.
T&Cs
- Boxes cannot be swapped, changed or returned without a valid reason
- The subscription must be for 12 months minimum, no refunds or break clauses
- Box details will be emailed last week of the month, and beers sent in the first week of the month
- TWH retain the right to swap in equivalent beers in case of unavailability